contact@radicentur.com +1 512-333-4664

Privacy Policy

Effective Date: March 10, 2026

Disclaimer

The information in this Privacy Policy is for transparency and compliance purposes. RadiCentur operates as a teleradiology service provider, serving hospitals, imaging centers, and clinics.

  • We do not provide medical consultations, diagnoses, or direct imaging services to patients.
  • We do not collect, store, or process individual patient health records or medical images.
  • SMS or other communications are strictly used for authorized institutional inquiries regarding cases, accounts, and billing.
  • We do not send marketing, newsletter, or promotional messages to patients.

1. Introduction

RadiCentur (“we,” “us,” or “our”) respects your privacy and protects the personal data of hospitals, imaging centers, and clinics we work with. This Privacy Policy explains how we collect, use, share, and protect information when you contact us via SMS or other communication channels. By using our services, you agree to these terms.

2. Information We Collect

Directly Provided Information:

  • Name and contact details of the institution’s representative.
  • Queries related to cases, billing, and account management.

Automatically Collected Information:

  • SMS logs for record-keeping and compliance.
  • Technical information, such as IP addresses when interacting via web-based chat.

We do not collect patient health records, imaging data, or personal patient information from individuals.

3. How We Use Your Information

  • Responding to queries from hospitals, imaging centers, and clinics.
  • Addressing billing and account-related inquiries.
  • Ensuring compliance with service agreements and regulatory requirements.

We do NOT use communications for marketing, newsletters, or medical report notifications to patients.

4. SMS Communication Policy

  • SMS responses are limited to general case-related inquiries, and account or billing questions.
  • Message frequency varies based on inquiries; standard message/data rates may apply.
  • To stop receiving SMS responses, text STOP. For assistance, text HELP.
  • SMS communications are only for authorized healthcare institutions; patients will not receive SMS messages.

5. Data Security & Confidentiality

We implement strict security measures to protect institutional data, including encryption for communications, access controls, and regular security audits. We do not sell, share, or distribute records to third parties for marketing purposes.

6. Contact Information

RadiCentur
Email: contact@radicentur.com
Phone: +1 512-333-4664
Website: https://radicentur.com